Ten service lines
Our Services.
From full-lifecycle S/4HANA migrations and BTP integrations to agent-augmented managed services and on-demand specialist talent — IOTEK delivers specialized SAP and ICT expertise across ten service lines, grounded in real delivery.
How we engage
Three engagement models.
Project-based
Fixed-scope, fixed-price delivery with a defined outcome and timeline. How we deliver implementations, assessments, and agent pilots.
Staff augmentation
Vetted SAP/ICT specialists embedded in your team, mobilized in weeks for placements from months to multi-year.
Managed services (AMS)
Ongoing support plus continuous agent deployment. Keep the estate running and improving, month over month.
Test strategy & SAP automation
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Release SAP change with confidence.
Every S/4HANA go-live, migration cutover, and monthly SAP enhancement carries regression risk. Quality Engineering is the test strategy, tooling, and automation layer that de-risks SAP change.
What we deliver
- Test strategy and approach — right-sized: what to automate, what to test manually, and the cutover gate criteria.
- Test management on SAP Cloud ALM — test scope, cases, and execution traceable back to requirements.
- SAP test automation — automated regression suites; tooling includes Tricentis Tosca, SAP Cloud ALM Test Automation, and CBTA.
- UAT design and execution support — end-to-end business scenarios, not just individual transactions.
- Cutover testing and go-live dress rehearsals — controlled practice runs that make go-live predictable.
- Performance and load testing for high-volume SAP environments.
The tooling, specifically
- Tricentis Tosca — component-based test design with a SAP-certified connector, so tests survive UI and configuration changes better than script-based approaches.
- SAP Cloud ALM Test Automation and Computer-Based Test Automation (CBTA) — SAP-native automation tightly coupled to Fiori and standard SAP transactions.
- S/4HANA-specific test libraries for standard business processes, so you’re not writing every regression test from a blank page.
The three-layer test strategy
- Functional — validating individual business scenarios behave as designed.
- Regression — an automated suite covering standard processes, run on every change to catch what broke.
- Performance and load — JMeter or Gatling-driven testing for high-volume SAP systems, so peak-period performance is known before go-live, not discovered during it.
Migration-specific testing
- A dedicated cutover test plan aligned to the actual cutover sequence and timing.
- Dress rehearsal runs that exercise the full cutover under realistic conditions before the real event.
- Data validation reconciliation — source vs target record counts and values, so migrated data is provably correct, not just assumed correct.
- Interface testing across every integration touchpoint.
- ZATCA e-invoice validation for GCC clients moving finance processes that touch e-invoicing compliance.
What “go-live confidence” actually looks like
- Zero open P1 defects at the go-live gate.
- The regression suite runs green, not “green with known exceptions.”
- The dress rehearsal completes within the actual cutover window — proving the plan is achievable, not just documented.
Who it’s for
S/4HANA migration teams approaching go-live; organizations running continuous SAP enhancement delivery; teams that have survived one painful go-live and don’t want to repeat it.
What you get: Repeatable, confident SAP releases — automated where automation pays, human where judgment matters.
On-demand specialist talent
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The right SAP and ICT specialist, where you need them.
When you need SAP or ICT expertise faster than a permanent hire allows — a named senior consultant for a defined scope, or surge capacity for a migration — IOTEK provides vetted, experienced specialists.
What we deliver
- Specialist profiles across SAP functional (FICO, SD, MM, EWM, HCM, IBP), technical (ABAP, BASIS, BTP architecture), and ICT infrastructure disciplines.
- Fast mobilization — we work to shortlist profiles within days of a clear brief; we manage contracting, compliance, and onboarding.
- Global reach — deploying consultants to enterprise and public-sector assignments in North America and the GCC via our Global Mobility practice.
- Flexible tenure — from a focused 3-month sprint to a multi-year embedded role; project-based or retainer.
Role profiles available
- SAP FICO Consultant, SAP SD/MM Consultant, SAP BASIS Administrator, ABAP Developer
- BTP Integration Developer, SAP Analytics Consultant, SAP IBP Consultant
- Project Manager (SAP Activate certified), Change Management Lead
- Test Manager / Automation Engineer, Cloud & Infrastructure Architect
- Biometric Integration Specialist
How mobilization works
Role brief receivedShortlist in 5–7 business daysInterviewsContractingOnboarding
- IOTEK manages compliance and right-to-work checks throughout, so your team isn’t chasing paperwork.
- For GCC placements, travel and relocation are coordinated directly with the consultant as part of onboarding.
Global Mobility integration
- For GCC placements, consultant visas, accommodation, and in-country support are managed through IOTEK’s Global Mobility practice — a dedicated function, not an ad hoc add-on to staffing.
Engagement formats
- Time-and-materials (T&M) — billed per day or per month, for open-ended or evolving scope.
- Fixed-term SOW — a defined deliverable and end date.
- Managed augmentation — IOTEK supervises the output, not just the placement, for clients who want outcome accountability alongside the talent.
Who it’s for
Organizations mid-migration who need surge capacity; enterprises building internal SAP competency alongside delivery; public-sector organizations that need specialist security clearances managed.
We describe our bench honestly; specific available profiles and current capacity are shared in the engagement process.
BI, analytics & reporting
Talk to an analytics expert
Turn your SAP data into decisions.
Most SAP estates generate more data than leadership can act on — the gap is the analytics layer. We build the semantic, reporting, and AI-assisted analytics layer on top of your SAP data.
What we deliver
- SAP Analytics Cloud (SAC) — connected to S/4HANA live data, for planning, budgeting, and operational/financial reporting.
- Power BI and Tableau — for Microsoft or Tableau ecosystems that need SAP data surfaced in familiar tools.
- Data foundation — semantic layer design, data warehousing/ETL (including SAP Datasphere where relevant), and the data quality work that makes analytics trustworthy.
- AI-assisted and predictive analytics — forecasting, anomaly detection, and dashboards that flag the exception.
- Executive dashboards — clear, actionable views for finance and ops leadership; not data dumps.
SAP Analytics Cloud, in detail
- Live connection to S/4HANA — no data replication required for live reporting scenarios, so numbers match the transactional system in real time.
- Story-based reporting for narrative, business-user-friendly dashboards.
- Planning with write-back to S/4HANA — budgets and forecasts that flow back into the transactional system, not a disconnected spreadsheet exercise.
- Smart Predict for statistical forecasting built into the platform.
- Augmented analytics — natural-language queries against your data model.
SAP Datasphere
- The business data fabric: a semantic layer that survives the trip from source system to analytics tool.
- A data marketplace and native integration with third-party sources, federating across SAP and non-SAP data without forcing a full physical consolidation.
Power BI / Tableau integration
- SAP-certified connectors and DirectQuery against SAP HANA, SAP BW, and S/4HANA.
- Dimensional modeling and semantic layer design so Power BI or Tableau reports stay consistent with SAP’s own definitions of the numbers.
AI-ready analytics
- Joule in SAC for natural-language queries against your reporting model.
- Anomaly detection on financial KPIs, catching the outlier before it becomes a quarter-end surprise.
- Predictive variance analysis for FP&A teams forecasting against budget.
Typical use cases
- CFO dashboard — P&L, cash flow, DSO/DPO in one view.
- Operations dashboard — inventory turns, fill rate, on-time delivery (OTD).
- ZATCA compliance reporting embedded directly into SAP Finance reporting for GCC clients.
Who it’s for
Finance and operations teams who have SAP data but not actionable insight; organizations preparing the data foundation for AI agents.
Our demonstrated strength is SAC and Power BI/Tableau connected to SAP; a large independent data-science practice is not what we are.
Cloud migration & managed infrastructure
Talk to a cloud architect
The infrastructure your SAP estate runs on.
Whether you’re lifting an SAP estate to the cloud, building the infrastructure layer for RISE with SAP, or managing ongoing infrastructure for a live SAP environment, IOTEK provides the cloud and infrastructure capability to support it.
What we deliver
- Cloud migration — moving SAP workloads to AWS, Azure, or GCP, with the sizing, architecture, and SAP-certified configuration enterprise SAP demands.
- RISE / BTP cloud infrastructure — the infrastructure layer RISE runs on, and the BTP environment your extensions and agents run in.
- GCC data residency — hosting and data-flow architecture to land your SAP data in-Kingdom (Saudi Arabia) or in-country (UAE, Qatar).
- Managed infrastructure — ongoing infrastructure management, patching, and availability for SAP and related systems.
SAP sizing and architecture
- HANA memory sizing based on actual data volume and workload profile, not a generic rule of thumb.
- High-availability configuration via HANA System Replication (HSR).
- Disaster recovery combining HSR with a structured backup strategy.
- SAP-certified infrastructure — EC2 configurations certified for SAP on AWS, SAP-certified configurations on Azure, and GCP where SAP workload support applies.
The RISE infrastructure layer
- RISE with SAP bundles the cloud infrastructure as part of the contract. IOTEK advises on and supports the RISE infrastructure configuration, the BTP environment setup, and the handshake between your landscape and SAP-managed infrastructure.
GCC data residency architecture
- AWS Riyadh (me-south-1), Azure UAE North, and GCP with more limited SAP workload support in-region.
- Architecture that accounts for Saudi Arabia’s PDPL (Personal Data Protection Law) and the UAE’s federal data protection law — data residency isn’t just an infrastructure choice, it’s a compliance requirement.
- In-Kingdom SAP HANA deployment options for Saudi Arabia clients where data must not leave the country.
Managed infrastructure
- BASIS administration, OS patching, and HANA database administration as ongoing services, not one-time setup.
- Backup and restore management, tested — not just configured.
- Performance monitoring via SAP Solution Manager or SAP Cloud ALM, depending on where you are in the transition.
Honest scope
We describe cloud delivery as a capability; formal AWS/Azure/GCP partner-tier status is noted as pending or not yet achieved where that’s the case. We do not display partnership badges without written confirmation.
Biometric identity systems
Talk to an expert
Secure identity for high-assurance environments.
For organizations that need trusted, high-assurance identity — in enterprise access, government programs, or field environments — IOTEK deploys biometric identity solutions at scale.
What we deliver
- Integration of biometric identity solutions for enterprise and public-sector use cases: access control, workforce identity, field identity verification, government ID programs, and high-assurance authentication.
Use cases
- Enterprise workforce identity — combining physical access control with logical access, integrated back into SAP HR for a single source of truth on who’s on-site and who has system access.
- Government national ID programs — large-scale enrollment and identity verification infrastructure.
- Voter registration and identity programs requiring deduplication at scale.
- Field identity in humanitarian and defense contexts, where connectivity and hardware conditions are far from an office environment.
- Border control biometrics for identity verification at points of entry.
Modalities
- Fingerprint, iris, facial recognition, and multi-modal systems that combine more than one for higher assurance.
- IOTEK integrates best-of-breed biometric hardware and software from established vendors rather than building proprietary capture devices — the value we add is integration, deployment, and the SAP-side connection, not hardware manufacturing.
Compliance context
- ISO 30107 — Presentation Attack Detection standards, relevant anywhere spoofing is a real risk.
- FIDO2 for modern passwordless and biometric-backed authentication standards.
- NIST SP 800-76 — the US federal standard underpinning HSPD-12 credentialing programs.
- ABIS (Automated Biometric Identification System) architecture for national-scale identity programs.
SAP HCM / SuccessFactors integration
- Biometric attendance recording linked directly to SAP HCM payroll processing, removing manual timesheet reconciliation.
- Access control events integrated with SAP HR org management, so access rights follow organizational changes automatically.
GCC context
- Alignment with the UAE Federal Authority for Identity and Citizenship standards for identity programs operating in the UAE.
- Awareness of Saudi Arabia’s National Information Center biometric requirements for programs operating in the Kingdom.
Who it’s for
- Enterprise and public-sector organizations requiring trusted, scalable identity management.
Honest scope
Biometric Technologies is a capability we can deploy; we describe it as an offering without asserting a large established practice. Specific technology partners and delivery references are shared in the engagement.
Start with one process. See it work.
Thirty minutes, one process in your SAP estate, an honest read on whether an agent earns its keep and what your 2027 path looks like. No deck, no obligation.